Abstract
Technology is rapidly changing our world, the 7 billion networked devices in 2013 will double 14 billion in 2015 to anywhere between 50 to 200 billion in 2020. The ability to work and collaborate securely anywhere, anytime, on any device will reshape public service. Greater transparency of activities and budgets within and outside institutions will enable choice architectures to increase effectiveness. We must ensure security and privacy are baked-in at code development level, testing from ground up and automating alerts. Legal code and digital code must work together, enabling more inclusive work across government workers, citizen-led contributions, and public private partnerships. Institutions must encourage and empower positive change agents on the inside to pioneer end-to-end innovation. Institutions must also open their data for greater public interaction, citizen-led remixing, and discussions. All together, these actions will transform Public Service to truly be “We the (Mobile, Data-Enabled, Collaborative) People” working to improve our world.
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