Abstract
Open Source Software (OSS) development has attracted numerous developers. As a typical complex sociotechnical system, an OSS project often forms a hierarchical social structure where a few developers are elite while the rest are non-elite. Differences in social status may result in distinct language use behaviors in interpersonal communication. Characterizing such behaviors is critical for supporting efficient and effective communication among developers with different social statuses. This study empirically compared elite and non-elite developers' language behaviors in their communication. We compiled a corpus of - 216,000 discourses collected from 20 large projects on GitHub. We investigated the linguistic differences in three aspects, namely, linguistic styles and characters, main concerns, and sentence patterns. Our findings reveal that elite and non-elite developers showed different linguistic patterns and had different concerns in their discourses. Their discourses also reflect the variation of the main focuses in the development process. Furthermore, elite and non-elite developers exhibited noticeable patterns in their linguistic behaviors in accordance with their roles and corresponding divisions of labor in the production process, no matter which semantic contexts. These findings provide implications for supporting communication that crosses social statuses in OSS development.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: Proceedings of the ACM on Human-Computer Interaction
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.