Abstract
There are many third-party instant messaging clients that have the capability to connect to multiple services—such as AOL Instant Messenger (AIM), Yahoo!, and MSN—without needing to install the services dedicated clients. Trillian is one of the most popular clients for Windows-based workstations and includes the feature of free, built-in encryption for messaging sessions. Google Talk is a basic instant messaging client that handles only two functions: text messaging and Voice over Internet Protocol (VoIP). Web-based clients are often used only when a user is unable to install a full-featured client on a system, possibly because of the restrictions on a workstation. These clients are usually capable of limited functionality, such as sending text messages. Web-based clients can present a unique security issue where restrictions on software installation can be bypassed, circumventing the security and corporate policies that prevent instant messaging clients from being installed. The chapter focuses on what sets Trillian apart from other instant messaging clients and briefly describes these three clients.
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