Abstract

This chapter discusses how software architects from 21 European project organizations cope with quality requirements (QRs) in large, contract-based systems delivery projects. It reports on the roles that architects played in QRs engineering, their interactions with other project roles, the specific actions architects took to help discover, document, quantify, validate, and negotiate QRs, and the role that the contract played in orchestrating the QRs engineering activities and encouraging the architects to do what they did.

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