Abstract
This chapter explores Unified Messaging (UM) and how to integrate Exchange 2007 UM with Office Communications Server (OCS) 2007. It also provides a high-level overview of Exchange 2007 UM and covers how to integrate OCS 2007 with an existing Exchange 2007 UM deployment. Exchange 2007 UM allows one to access voice mail, e-mail, and faxes all from a single inbox via Outlook 2007 client or even Outlook Web Access. Exchange 2007 UM also incorporates a feature known as Outlook Voice Access (OVA), allowing end-users to access their voice mail, e-mail, and even Outlook calendar via any telephone. OVA uses voice recognition technology to perform commands based on the spoken voice. UM works by integrating Exchange Server 2007 with one's existing PBX phone system. Connectivity between the PBX and Exchange Server 2007 typically involves a Voice over IP (VoIP) gateway device linking the two systems. The VoIP gateway accepts unanswered incoming calls from the PBX and routes them to the appropriate Exchange mailbox to allow the caller to record a voice-mail message. The VoIP gateway also accepts incoming Outlook Voice Access calls from the PBX.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: How to Cheat at Administering Office Communications Server 2007
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
