Abstract
The industrial revolution brought about many technological advancements and forever changed how peopled lived and worked. Transportation and communication systems improved, and the world is now connected 24/7. The aviation sector is one of the most complex and dynamic environments, yet commercial aviation is the safest form of transportation in the world. However, the rarity of aviation accidents is captivating and makes headline news as these accidents when they do occur may involve a great number of lives lost. Therefore, performing robust, objective investigations is of the utmost importance. This chapter discusses the role of human factors in accident investigations and its impact on improving aviation safety. Its role is much more than just attributing human error, considering not only the physiological, behavioral and cognitive aspects of the human, but also the work environment, training/policies/procedures, organizational culture, and system design.
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