Abstract
People have various demands to the government. In the plural society in Malaysia, the demands are different for different groups striving to obtain access to finance, better healthcare, housing, subsidies, security and other human necessities. These and other demands are channeled to the government through elected representatives. However, not all demands will be fulfilled, they need to be evaluated and prioritized by the government before changes in public policies are made. Interviews were conducted with the elected representatives to scrutinize the problems faced by people in their constituencies. Also, questionnaires have been distributed to examine problems and issues at the grass root. The research findings indicate that people’s demands are divided into eight priorities such as education, housing, agriculture, animal husbandry, safety, facilities, religious issues and household issues. Basing on the political system theory, the demands are processed as input by the government and output is produced in the form of aids, projects, programs and plans arranged by the federal and various other agencies. Once policies are implemented, people give their feedback as the outcome from the policies’ implementation.
Highlights
The well-being of communities in the plural society in Malaysia puts forward different demands to the government
Not all demands were met by the government because they have to evaluate the cost, expertise, duration, manpower, impact and other requirements of the demands
At the beginning of the discussion, this article has clarified that people’s demands were inputs that must be processed by the government to be converted into output (Brahim, 2008)
Summary
The well-being of communities in the plural society in Malaysia puts forward different demands to the government. These demands stem from various economic and demographic factors. Some are confused and are unable to handle their personal problems as such. To get assistance, they meet the elected representatives (ERs). Some demands from the people will be channelled to the federal or state governments, in many instances the ERs need to spend their own money to help people. The government introduces various policies to meet these needs. Once these policies are implemented, people provide their feedback on whether they are satisfied or otherwise. Feedback from people is most important to the government while evaluating the performance and achievements from each implemented policy
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