Abstract

This paper summarises the key insights from two studies of organisational and industrial change using qualitative inquiry. In both studies, qualitative research served to reveal dynamic/ongoing processes of change in a variety of settings, in each of which change arose from the corporatisation/privatisation of state-owned enterprises and industries in the wake of economic liberalisation. The first study investigated changes in organisational design of sixteen New Zealand corporatised and privatised organisations. The second study examined the content and process of change associated with the deregulation of the electricity industries in a developed country (New Zealand) and a developing country (The Gambia).

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