Challenges to and Forms of Complementarity Between Performance Management and Evaluation

Abstract

AbstractThis chapter situates findings and insights from the case studies in this issue of New Directions for Evaluation in relation to ongoing debates among evaluators pertaining to performance management. It highlights ways in which the complementarity between evaluation and performance management has been described in the case studies and identifies five types of complementarity between performance measurement and evaluation: sequential, informational, organizational, methodical, and hierarchical. It concludes with a survey of the literature on the challenges in implementing performance management and argues that evaluators need to take a more active role in performance‐management efforts. © Wiley Periodicals, Inc., and the American Evaluation Association.