Abstract
Academic quality is defined as the equivalent to academic standards related to student learning outcomes, which consist of specific levels of knowledge, skills, and abilities achieved by students participating in a program. The achievement of academic standards is accommodated by implementing both internal and external quality assurance practices. Internal quality assurance refers to policies and practices used by the higher education institutions to monitor and improve the quality of their education, while external quality assurance refers to policies and practices set up by external parties to assure the quality of higher education institutions and programs. Petra Christian University has built and implemented its internal quality assurance since 2009 based on its unique quality culture. After its ten-year journey and the achievements that Petra Christian University has reached in 2019, the Industrial Revolution 4.0 and Society 5.0 are challenges ahead that Petra Christian University has to face.
Highlights
In 2007, the Indonesian government invited several higher education institutions in Indonesia to be institutionally accredited by the National Accreditation Board for Higher Education (BAN-PT / Badan Akreditasi Nasional Perguruan Tinggi)
Academic quality is defined as the equivalent to academic standards related to student learning outcomes, which consist of specific levels of knowledge, skills, and abilities achieved by students participating in a program [4]
External quality assurance relates to policies and practices set up by external parties to assure the quality of higher education institutions and programs [6]
Summary
In 2007, the Indonesian government invited several higher education institutions in Indonesia to be institutionally accredited by the National Accreditation Board for Higher Education (BAN-PT / Badan Akreditasi Nasional Perguruan Tinggi). The other problem was that almost all UK Petra’s academic and administrative staff were loyal employees that had worked in UK Petra more than 20 yr or even 30 yr. This was an indicator of a positive condition, yet it created a negative side in (v). Key Performance Indicator (KPI) was not an issue because all of us got the same salary and bonuses regardless of the unit’s or an employee’s performance Based on these five main problems, the authors concluded that the academic and administrative staff worked very hard. The information system was just islands of data that are independent entities
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
