Challenges in deploying educational technologies for tertiary education in the carceral setting: Reconnecting or connecting?

Abstract

With the COVID-19 pandemic, educators across the globe pivoted to using educational technologies such as lecture capture, video conferencing and discussion boards to reconnect with learners. For incarcerated learners, this was not an option due to the dearth of technologies and internet access in most correctional jurisdictions. As many tertiary education institutions leverage the affordances of digital technologies to increase access to learning and reconnect with learners, they are inadvertently excluding a large cohort, incarcerated learners. Prisons are typically technology poor and prohibit access, at least to some degree, to the internet. This paper examines some of the common challenges to the deployment of educational technology in prisons to reconnect with incarcerated learners. They are classified as physical challenges, operational challenges, attitudinal challenges, and human challenges.