Abstract

Chinese customers now interact, shop, and engage with companies in whole new ways as a result of the confluence of the Internet, mobile technology, and social media. New retail formats have emerged in this digitally empowered era, altering the shopping experience and going beyond the constraints of conventional brick-and-mortar stores. This paper examines the challenges and opportunities presented by novel retail paradigms in China’s contemporary market landscape, with a focus on TikTok’s innovative social media online shopping model. Through an in-depth analysis of TikTok’s case, the study highlights the transformative impact of short-form videos, influencer-driven marketing, and data-driven personalization in reshaping consumer engagement with products. The paper anticipates future trends such as augmented reality integration and hyper-personalization while providing strategic recommendations encompassing social commerce integration, predictive supply chain management, regulatory adaptability, and fostering an innovation culture. Ultimately, the study emphasizes the need for businesses to embrace innovative approaches and adapt to evolving consumer preferences to thrive in an ever-changing retail environment.

Full Text
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