Abstract
In the digital age of platformization and digital capitalism, this study demonstrates the significant role of institutionalized relationships in influencing autonomy-control dynamics within platform companies. By contrasting multinational food delivery corporations with local cooperative courier services in Germany, we find that algorithmic management centralizes control in commercial platforms, thereby limiting worker autonomy. In contrast, cooperative models prioritize communication, trust, and self-determination. These findings underscore that works councils and collective representation of interests serve as countervailing powers in commercial platforms, actively advocating for worker protections. In summary, this study highlights the pivotal role of institutionalized relationships in shaping the evolving landscape of work, emphasizing their significance in achieving a more equitable and humane work environment.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: tripleC: Communication, Capitalism & Critique. Open Access Journal for a Global Sustainable Information Society
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.