Abstract

This article is derived from the entailment between productive sector, academia and social organizations. The purpose was to present the technical and analytical necessary elements to document the academic experience, related to hotel security certification process in Ciudad Juarez during 2018. Following criteria stablished by C-TPAT (The Customs Trade Partnership Against Terrorism), which are: physical security, access control, security procedures, security staff, education and capacity development. The used method was a systematization that holds concepts used as criteria for a hotel security audit with the purpose of certification that provide result analysis and offers revision suggestions if needed. It formulates pre-audit suggestions and propose required steps for the process; it stablish restrictions and address recommendations for successful audits.

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