Abstract
This report delves into fleshing out the contours of the new digital reality of work and corporate service and product delivery. The section reviews the new ideas that dominate corporate conversations around corporate sustainability, environment, social, and governance (ESG) issues that shape the corporate interface with customers. The younger and increasingly dominant customer clusters around generation Y and Z were born between 1980 and 2010.
Full Text 
Sign-in/Register to access full text options
Sign-in/Register to access full text options 
Published version (
Free)
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
