Abstract

ObjectiveCrowding in the emergency department (ED) impacts a number of important quality and safety metrics. We studied ED crowding measures associated with adverse events (AE) resulting from central venous catheters (CVC) inserted in the ED, as well as the relationship between crowding and the frequency of CVC insertions in an ED cohort admitted to the intensive care unit (ICU).MethodsWe conducted a retrospective observational study from 2008–2010 in an academic tertiary care center. Participants undergoing CVC in the ED or admitted to an ICU were categorized by quartile based on the following: National Emergency Department Overcrowding Scale (NEDOCS); waiting room patients (WR); ED patients awaiting inpatient beds (boarders); and ED occupancy (EDO). Main outcomes were the occurrence of an AE during CVC insertion in the ED, and deferred procedures assessed by frequency of CVC insertions in ED patients admitted to the ICU.ResultsOf 2,284 ED patients who had a CVC inserted, 293 (13%) suffered an AE. There was no association between AEs from ED CVCs and crowding scales when comparing the highest crowding level or quartile to all other quartiles: NEDOCS (dangerous crowding [13.1%] vs other levels [13.0%], P = 0.98); number of WR patients (14.0% vs 12.7%, P = 0.81); EDO (13.0% vs 12.9%, P = 0.99); and number of boarding patients (12.0% vs 13.3%), P = 0.21). In a cohort of ED patients admitted to the ICU, there was no association between CVC placement rates in the ED and crowding scales comparing the highest vs all other quartiles: NEDOCS (dangerous crowding 16% vs all others 16%, P = 0.97); WR patients (16% vs 16%, P = 0.82), EDO (15% vs. 17%, P = 0.15); and number of boarding patients (17% vs 16%, P = 0.08).ConclusionIn a large, academic tertiary-care center, frequency of CVC insertion in the ED and related AEs were not associated with measures of crowding. These findings add to the evidence that the negative effects of crowding, which impact all ED patients and measures of ED performance, are less likely to impair the delivery of prioritized time-critical interventions.

Highlights

  • IntroductionCrowding is associated with delays in care and poor outcomes

  • Emergency department (ED) crowding is defined as the environment in which local demand for emergency care outpaces available resources

  • We studied ED crowding measures associated with adverse events (AE) resulting from central venous catheters (CVC) inserted in the ED, as well as the relationship between crowding and the frequency of CVC insertions in an ED cohort admitted to the intensive care unit (ICU)

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Summary

Introduction

Crowding is associated with delays in care and poor outcomes. Control resuscitation in major trauma; patients admitted on days with greater ambulance diversion, a measure of high ED crowding, experience increased hospital lengths of stay, costs, and mortality.[1,2,3,4,5,6,7,8] Conceptually, crowding can cause providers to deliver hurried care and miss critical steps during complex procedures.[9]. Ultrasound guidance, training, and patient comorbidities all influence success or failure of CVC placement; the role that crowding may play on procedure success is not known. Describing the association between crowding and the safety of CVC insertion in the ED is important because this impacts decision-making related to staffing, guidelines, and equipment. We hypothesized that the effects of crowding may impact emergency physician (EP) performance during CVC placement or may prompt EPs to defer the procedure to downstream providers.

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