Central station data displays: an experimental evaluation of observer performance

Abstract

16 experienced ICU nurses monitored simulated central station VDU displays for the occurrence of ectopic beats and for signs of deterioration in general cardiovascular status. Each period of monitoring lasted for 1 h, and on separate occasions each nurse monitored 1, 2, 4 or 6 displays simultaneously. As the number of observed screens increased, performance declined significantly, with reduced identifications of discrete events (e.g., ectopic beat detections), and with increased delays in determining a deterioration in cardiovascular status; in addition, a secondary task was less accurately and efficiently performed, and the nurses tended to become increasingly fatigued. Efficient observing was maintained over the 1 h monitoring period, but only at considerable cost in terms of fatigue and a loss of alertness. The results suggest that there may be restrictions in the use of complex central station facilities at first-line observation posts for patient care.