Abstract
The announcement in October 1996 of BT's pilot CellStream asynchronous transfer mode (ATM) service marked a significant milestone in the provision of broadband services within the UK telecommunications market. Building on the success of BT's initial broadband Switched Multi-megabit Data Service (SMDS), CellStream provides BT's customers with high-speed and operationally flexible communications within the UK and internationally. This paper outlines BT's CellStream ATM services, and, by taking a particular example, illustrates how customers have been supported in their introduction to them.
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