Abstract

The erosion of the South African state and its public services can be understood through various social, political and economic factors. These issues are complex and multifaceted, often intertwined and mutually reinforcing. Several theories and patterns can help explain the erosion of the state and public services in the country. The core objective of this paper is to elucidate the foregoing factors, using purposely selected theories as philosophical lenses through which to understand why service delivery dilemmas prevail, and why state institutions are eroding. This paper is located within a qualitative paradigm, in particular narrative reviews, where secondary sources of information was consulted. This paper makes a conceptual contribution to the notion of the erosion of South African public sector institutions in general, and the field of Public Administration in particular. The paper recognises that addressing the erosion of the South African state and public services requires comprehensive strategies and reforms, including tackling corruption, improving the education and healthcare systems, creating jobs, and addressing economic inequalities. It also necessitates strengthening institutions and promoting good governance to restore public trust and to ensure sustainable development.

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