Catalog outsourcing at Wright State University: Implications for acquisitions managers

Abstract

In 1993, the administration of the Wright State University Libraries decided to outsource its cataloging operations to improve the quality and reduce the costs of cataloging. A number of alternatives were considered and rejected; outsourcing was deemed to be the most appropriate solution for WSU. The decision was influenced by the business management literature that advocates radical reengineering of processes. Although some acquisitions processes have been performed for years by vendors, these processes should be reexamined and questioned, especially with the rise of electronic publishing. Increased outsourcing of acquisitions may be one answer. Even with outsourcing, acquisitions managers will still be required, but they will need a broad set of skills and qualities to face the new electronic environment. These skills are outlined and discussed.