Abstract

The teaching case presents the hypothetical situation of a furniture company that faces financial difficulties resulting from an increasing market competition and inefficiency in operations management. A management consultant was hired to diagnose the situation of the company’s operations management and propose solutions that may improve its performance with the available resources. The case aims to facilitate the learning process of topics related to Operational Research, as linear programming and the theory of constraints. It encourages students to solve the business problem and suggest actions that help the company to overcome the situation. The case contributes to management education as it can be used to approximate a theoretical content - Theory of Constraints - and a technical troubleshooting - Linear Programming – to a business situation. Through the case students have the opportunity to discuss and solve a problem that portrays the situation of many industrial companies.

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