Abstract
This study examines the impact of ATM transaction charges on the new key cash-less policy of CBN, using the e-channels approach and descriptive analysis. The study found that out of many e-payment channels that are adopted in Nigeria, ATM channel has the highest patronage of card holders than other channels. The study also found that the intervention of the CBN in its capacity as a regulator and the head of the financial system do not lend efficiency, goodwill and effectiveness to the cash-less Nigeria policy in its entirety owing to unjustified remote-on-US ATMs transaction surcharge. This study recommends that CBN should embark on policies that will drive the economy towards cash-less policy not otherwise and continuing emphasis on a more comprehensive enlightenment programme that will encourage the use of electronic withdrawal and payment. The CBN should further work towards proper monitoring and effective performance of ATM to prevent constant outage and other problems related to the use of ATMs.
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