Abstract
Nowadays, many organizations try to ensure the best result with the minimum necessary sources by following the practices of the propulsion of self-valuation throughout the European Foundation for Quality Management (EFQM) approach, within the frame of a Strategic Planning. The self-valuation criterions of the EFQM, can also be implemented in military units. The case of the EFQM self-valuation criterions’ implementation in a military Unit is examined in this study. It is tried a critical analysis of the case, by examining the following practice of its Commander within the context that his activities are emerged. Then, a particular proposal which concerns the implementation of the planning that follows the Johnson and Scholes (1993) model, is presented. The various manifestations and meanings of the self-valuation criterions and the useful tool of the Strategic Planning are revealed. Moreover, the characteristics of the leader-Commander are presented, so that the unit can meet the standards of the desired final state. The demand of active Commanders with vision, who can inspire the personnel by the proper guidance and the ability to convince them to follow the procedures, is the conclusion that comes out of the proposal. By carrying out a continuous self-valuation, within the frame of the EFQM criterions, and then, following the necessary actions, the improvement can be achieved. The personnel and the potential of its progress, the stuff maintenance, the facilities’ improvement, the exploration of the environment, in order recourses can be found, are the crucial factors so that actions can be taken over, which will targer to the exploitation of the unit’s potentials, the reduction of the threats and the weaknesses’ change into potentials. Commanding and leading skills are necessary with the simultaneous participation of all bodies in the various procedures. Yet, unpredictable situations, limitations and moral dilemmas may appear, making thus difficult Strategic Planning’s implementation.
Highlights
Today, we are faced with a constant evolution and the world is experiencing a constant change where the only certainty that prevails is uncertainty (Handy, 1995)
In the struggle for survival, have been led to find solutions by adopting practices and concepts that have ensured them to achieve the best possible result with the minimum required resources. One of these practices that is currently widely used in the designated successful organizations is, among other things, the promotion and interpretation of the value of self-assessment on the basis of the European Foundation for Quality Management (EFQM) approach in the context of strategic planning implementation (Tsiakkiros & Pashiardis, 2002)
Quality is the cornerstone of Total Quality Management (TQM) and is considered as a continuous and formative process, which focuses on improving the quality and efficiency of services provided to customers (Pashiardis, 2008a)
Summary
We are faced with a constant evolution and the world is experiencing a constant change where the only certainty that prevails is uncertainty (Handy, 1995). The military units of the Armed Forces, as organizations, even in the context of changes and possible economic crisis that the country to which these military units belong may experience, must survive but continue to be effective They must implement the appropriate strategic planning in order to meet the requirements of the newly created framework for quality and accountability, and self-assessment, as an important element of the EFQM approach, is a comprehensive and systematic tool for for methodical reporting of activities and tracking of opportunities and weaknesses to achieve improvement based on planned progress moves, which are monitored in relation to the progress being made. The work was carried out through the bibliographic review, using bibliographic references directly related to the aim and questions of the work, and a connection was made with concepts and bibliography from secondary sources dealing with the topic of the work
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