Abstract
AbstractA sudden strike by workers in the Shanghai Petersburg Automotive Parts Company turns into a managerial nightmare following a confrontation between the strikers and the company's management team. With the chill of the global financial crisis speeding toward Asia, and animosities rising in the factory, management was in a quandary as to how to proceed in identifying the sources of the problem and finding an equitable solution for all. Once the strike ended, management had to look back and unravel how this had happened, and decide what steps to take to move forward and mollify the factory workers. © 2011 Wiley Periodicals, Inc.
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