Caring Behavior and Hourly Rounding: Nurses’ Perception

Abstract

Background: Caring behavior impacts care quality and improves patients’ satisfaction. Hourly rounding aims at preventing missed care and improving hospital patient satisfaction. Objectives: This study aimed to examine the Jordanian nurses’ perception of caring behavior and hourly rounding and assess the correlation between perception of caring behavior and hourly rounding. Methods: A cross-sectional descriptive correlational design was used to conduct this study. A convenience sample of 1378 nurses completed the online Hourly Rounding Questionnaire (HRQ) and the Caring Dimension Inventory (CDI-25). Results: Nurses’ lowest agreement about hourly rounding was on the documentation. In comparison, the highest agreement was making patients safer by preventing falls. The mean of caring behavior was 105.39, indicating a high level of care. This study revealed significant differences in nurses’ perceptions of hourly rounding concerning hospital type, shifts, working units, and gender. Moreover, a strong positive correlation was found between nurses’ perceptions of hourly rounding and their perception of caring. Implications for Nursing: Nurses should take the psychosocial aspect of the patients as an essential priority when providing care. The nurse leaders are responsible for supervising, supporting, and evaluating that hourly rounding according to policy and protocols. Conclusion: This study demonstrated the importance of hourly rounding and caring behavior and their correlation.