Abstract

The major goal of this Dutch study was to compare the behavior of staff towards demented patients in residential homes with five expert recommendations for dealing with dementia. There were 136 respondents in this postal survey. The results showed that the staff carried out the recommendations of encouraging activity, establishing effective communication, and not changing the routine of the patient's physical environment without good reason. However, the staff tested and corrected the residents too often. This was related to insufficient knowledge and a lack of support from colleagues. It is recommended that staff receive specific training during and after their professional training.

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