Abstract
SummaryPolicy and practice developments in adult social care in England and elsewhere recognise the increasing role of the non-statutory sector. Care coordination services are central to the delive...
Highlights
The system in which care coordination in England is delivered is diversifying with an enhanced role for the non-statutory sector into this arena as a result of changes in policy direction (Home Office, 2010; Office of the Third Sector, 2006; Department of Health, 2016)
Prior to outlining the study background and methods in detail, a brief overview is provided of three areas relevant to this paper: care coordination through the lens of case and care management; the role of the non-statutory sector in the delivery of adult social care in England; and the nature of practice standards
A number of recognised standards of care coordination practice were present across all service types
Summary
This article considers the delivery of care coordination for older people, a richly varied population category, by the non-statutory sector; for which there is currently little evidence. It aims to describe the features of and approaches to care coordination practice and to explore the reasons for any differences found. Prior to outlining the study background and methods in detail, a brief overview is provided of three areas relevant to this paper: care coordination through the lens of case and care management; the role of the non-statutory sector in the delivery of adult social care in England; and the nature of practice standards
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