Capturing Air Traffic Controller Expertise for Incorporation in Automated Air Traffic Control Systems

Abstract

Under Federal Aviation Administration (FAA) sponsorship, MITRE's Human Performance Assessment Group is contributing to the design of an expert system to support air traffic control. We are working closely with a team of expert, full-performance-level air traffic controllers to capture the formal and informal rules they use in maintaining flight safety and efficiency. This paper documents our approach to working with these experts, the results of using that approach, and a distillation of lessons learned.