Abstract
Given the lack of systematic construction industry knowledge management (KM) approaches, particularly in the developing world, an increased understanding of their value for organisational and operational process improvement is needed to improve performance growth through their adoption rate. In response, this study appraised the usefulness of KM practices and KM-enabling tools and techniques used by construction-based organisations. Drawn on a Malaysian field survey, the perceived importance of variables were prioritised using the relative importance index (RII) technique. Spearman’s rank correlation tests were used to appraise the degree of agreement between the respondent groups. Then, a factor analysis revealed five major underlying dimensions of KM benefits for project delivery. Conventional techniques are rated more effective than IT-based tools for construction applications. The association between benefits and tools and techniques were also analysed. This paper contributes meaningfully to the value of KM for improving construction project delivery.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
