Capability Maturity Model for Agricultural Supply Chain Management Software

Abstract

Compared to the supply chain management of other business domains, agricultural supply chain management is affected with issues such as diversity of production and demand, the bulkiness of produce, perishability, seasonality, harvest uncertainty, and climate complexity. These issues are more prominent in rural agricultural sector. Availability of mature supply chain management processes and systems can enhance the productivity of rural agricultural communities. This chapter proposes a five-stage capability maturity model for the implementation and maintenance of supply chain management processes in farm management information systems. The capability maturity model is a valuable aid to determine the digitized supply chain process' ability to consistently and continuously achieve improvement and organizational objectives. The model is proposed based on the findings of the analysis of 121 supply chain management software in the farming sector, the Capability Maturity Model by the Software Engineering Institute, and the Supply Chain Process Management Maturity Model.