Abstract

Business incubators have been widely developed to advise, support, promote, and provide a nurturing environment for new business start-ups and entrepreneurs. The development of a framework for capability assessment allows the management of each incubator to understand its strengths and room for further improvement. Moreover, assessment results across a community, such as a nation or state, can provide insights into resource allocation and various management policies so that policymakers can support the development of business incubators under their supervision. This article describes the development of a capability assessment framework for business incubators (BIs) in Thailand. A case study demonstrating how the capability assessment is analyzed is also presented in the article.

Highlights

  • The results showed that the current business incubators in those countries are mainly supported by the federal government, such as the ministry of ICT, ministry of education, and/or ministry of science

  • This study addresses two research questions of how the capabilities of business incubators can be assessed and what dimensions of capabilities and their measuring parameters should be used for assessment

  • This paper, the proposed for capability assessment of business incuisbators developed and applied business

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Summary

Incubator Development and Evolution in Thailand

Thailand’s business incubator was first initiated in 2002 at the country’s National. Centre was established to support startup companies and firms with innovative and technologically driven products. The third platform of non-governmental agencies is run by private companies/firms in different industrial sectors, for instance, telecommunication service providers and real estate companies. These are companies such as AIS The Startup, The FinLab Accelerator. A critical problem of the country’s university business incubator is a lack of strategic support and insufficient, fragmented, and uncertain financial resources. This is due to the lack of understanding of the risky nature and financial support of start-ups, the technologically based ones. Financial resource support provided by UBI has been spread too thin (due to program rigidities) and has been spent inefficiently (such as duplicate trainings) [7,8]

Areas of Capability Development for Business Incubators
Strategy and Organizational Structure
Finance
Knowledge Body
Human Resource Development
Infrastructure
Network
Services
Methodology
Capability Assessment Model
1: Strategy and Organizational
Dimension 2
Dimension 3
Dimension 4
Dimension 5
Dimension 6
Dimension 7
Case Demonstration for Assessing the Maturity Level of a Business Incubator
2: Analysis
Step 3
Discussions and Managerial Implications
Findings
Conclusions

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