Abstract

This research introduces a new approach to organizational capabilities of enterprises that pursued change. The purpose of our research is to create a straightforward model for the dynamic capabilities that can be used by all organizations that intend to involve themselves in a change endeavour. We collected data through a questionnaire filled by executives, managers and consultants that were directly involved in a change initiative within a Romanian organization and had extensive knowledge about the organizational change processes and their results. A number of 21 organizational routines were analysed as possible independent variables for a model establishment. The objective of the proposed framework is to support the continuous improvement of organizational change processes by enabling the discovery of the critical managerial areas that have impact on the final change result and the focus of practitioners on those routines whose absence can impair the change success.

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