Abstract

BackgroundThe health care quality improvement movement is a complex enterprise. Implementing clinical quality initiatives requires attitude and behaviour change on the part of clinicians, but this has proven to be difficult. In an attempt to solve this kind of behavioural challenge, the theoretical domains framework (TDF) has been developed. The TDF consists of 14 domains from psychological and organisational theory said to influence behaviour change. No systematic research has been conducted into the ways in which clinical quality initiatives map on to the domains of the framework. We therefore conducted a qualitative mapping experiment to determine to what extent, and in what ways, the TDF is relevant to the implementation of clinical quality interventions.MethodsWe conducted a thematic synthesis of the qualitative literature exploring clinicians’ perceptions of various clinical quality interventions. We analysed and synthesised 50 studies in total, in five domains of clinical quality interventions: clinical quality interventions in general, structural interventions, audit-type interventions, interventions aimed at making practice more evidence-based, and risk management interventions. Data were analysed thematically, followed by synthesis of these themes into categories and concepts, which were then mapped to the domains of the TDF.ResultsOur results suggest that the TDF is highly relevant to the implementation of clinical quality interventions. It can be used to map most, if not all, of the attitudinal and behavioural barriers and facilitators of uptake of clinical quality interventions. Each of these 14 domains appeared to be relevant to many different types of clinical quality interventions. One possible additional domain might relate to perceived trustworthiness of those instituting clinical quality interventions.ConclusionsThe TDF can be usefully applied to a wide range of clinical quality interventions. Because all 14 of the domains emerged as relevant, and we did not identify any obvious differences between different kinds of clinical quality interventions, our findings support an initially broad approach to identifying barriers and facilitators, followed by a “drilling down” to what is most contextually salient. In future, it may be possible to establish a model of clinical quality policy implementation using the TDF.

Highlights

  • The health care quality improvement movement is a complex enterprise

  • In this research we set out to determine the extent to which, and characterise the ways in which, the various domains of the theoretical domains framework (TDF) played out in the context of clinical quality. We did this by synthesizing the findings of 50 qualitative studies of clinicians’ perceptions and experiences of clinical quality interventions, and organizing these findings according to the domains of the TDF

  • It may be that what is missing from clinical quality interventions is an adequate theoretical model, and we have shown in principle that the TDF can adequately account for much behaviour change in the clinical setting

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Summary

Introduction

The health care quality improvement movement is a complex enterprise. Implementing clinical quality initiatives requires attitude and behaviour change on the part of clinicians, but this has proven to be difficult. Managers, clinicians and educators have spent several decades attempting to improve the quality of health care through the application of a wide range of clinical quality interventions. Clinical quality interventions include large-scale changes to organizational structures such as new networks among doctors; managerial processes for monitoring clinical work and the concomitant IT systems; incentive payments; and systems for analysing the root causes of harm They include smaller-scale activities focused on (for example) the definition and management of clinical indicators; the conduct of clinical audits and practice accreditation; the development and promotion of clinical practice guidelines; and the institution of continuous quality improvement, risk management and incident management systems. It is likely that both accounts play a role at various times

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