Can language enhance physical therapists’ willingness to follow Choosing Wisely recommendations? A best-worst scaling study

Abstract

BackgroundChoosing Wisely recommendations could reduce physical therapists’ use of low-value care. ObjectiveTo investigate whether language influences physical therapists’ willingness to follow the Australian Physiotherapy Association's (APA) Choosing Wisely recommendations. DesignBest-worst Scaling survey MethodsThe six original APA Choosing Wisely recommendations were modified based on four language characteristics (level of detail, strength- qualified/unqualified, framing, and alternatives to low-value care) to create 60 recommendations. Physical therapists were randomised to a block of seven choice tasks, which included four recommendations. Participants indicated which recommendation they were most and least willing to follow. A multinomial logistic regression model was used to create normalised (0=least preferred; 10=most preferred) and marginal preference scores. Results215 physical therapists (48.5% of 443 who started the survey) completed the survey. Participants' mean age (SD) was 38.7 (10.6) and 47.9% were female. Physical therapists were more willing to follow recommendations with more detail (marginal preference score of 1.1) or that provided alternatives to low-value care (1.3) and less willing to follow recommendations with negative framing (−1.3). The use of qualified (‘don't routinely’) language (vs. unqualified - ‘don't’) did not affect willingness. Physical therapists were more willing to follow recommendations to avoid imaging for non-specific low back pain (3.9) and electrotherapy for low back pain (3.8) vs. recommendation to avoid incentive spirometry after upper abdominal and cardiac surgery. ConclusionPhysical therapists were more willing to follow recommendations that provided more detail, alternatives to low-value care, and were positively framed. These findings can inform the development of future Choosing Wisely recommendations and could help reduce low-value physical therapy.