Can favourite fashion brands offer variety? Female shoppers’ variety seeking and commitment to frequently purchased fashion brands

Abstract

ABSTRACT As consumers search for new styles, escape boredom, or update their wardrobe, brands offer new collections that promote new looks to create sales. While past studies have examined variety-seeking behaviour within the context of brand switching or seeking new brands, less is known about consumer shopping tendencies within the context of ‘frequently purchased brands’. This study examines the extent to which consumers search beyond their favoured basket of fashion brands by investigating variety-seeking behaviour, attractiveness of alternative brands, satisfaction with brands, and brand commitment. An online survey was used to collect data from 242 female consumers. The results suggest that female consumers’ variety-seeking behaviour may weaken their relationship with favoured fashion brands as they seek alternative choices while highlighting the importance of strategically leveraging the pre-existing brand-consumer relationship. This study adds to the fashion literature where fashion consumption related to variety-seeking and brand commitment are examined.