Abstract
This chapter aims to explore two areas of computer assisted language learning (CALL) work that have proved problematic over time. The first area relates to our understanding of the broader contextual factors that influence CALL activity; the second relates to our understanding of the nature of interactions when those interactions are mediated via technology in some way. Thus, we aim to consider external factors and their influence on CALL and internal factors as they pertain to mediated interactions in CALL contexts. In both cases, we argue that insights and techniques drawn from the fields of HCI and engineering can enrich our understandings and practices, especially in focusing areas of research and development more effectively, and in conceptualizing research and practice in the first place.
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