Bypassing the Bottleneck: The Advantage of Fingertip Shear Feedback for Navigational Cues

Abstract

Multiple resource models suggest that there will be less interference between tasks that do not share the same processing resources or modalities. Most in-vehicle navigational systems rely on some type of auditory modality, which can be problematic in situations with high levels of background noise or when one is engaged in a secondary auditory task, such as talking on a cell phone. The haptic or tactile sensory modality may be an effective alternative for presenting important navigational information in a vehicle. The current study compared the effectiveness of auditory vs. tactile navigational instructions to the operator of a moving vehicle. Tactile shear cues were provided to the participants' index fingers as they gripped the steering wheel. These tactile cues provided directional information that coincide with the direction of the applied skin displacement. In single task driving, participants made accurate lane changes in response to both auditory and tactile instructions. In dual-task driving, where participants conversed on a cell phone, participants were less accurate with auditory instructions than for tactile instructions. This suggests that in some instances, presenting information via the tactile modality may bypass the bottleneck described by multiple resource theories when there is competition for the same resources.