But Isn't It All Available for Free on the Web?

Abstract

SUMMARY The University of Massachusetts Amherst has experienced a period of significant growth in its electronic resources during a period of financial and staffing cuts. Leslie Horner Button described how the library has managed during this difficult time. She compared the costs of providing electronic access to those of providing print materials including cost of content and cost of staff support. Button also examined the similarities and differences in the workflow for providing access to print and electronic journals.