But is it for us? Rural Chinese elders’ perceptions, concerns, and physical preferences regarding social robots

Abstract

Social robots can benefit aging people, especially those with restricted social interactions and health care, but how do resource-poor older adults respond to them? In this study, 5 focus groups with 60 older participants in rural China revealed their perceptions of social robots, concerns about the technology, and the types of social robots they were likely to accept. The participants cited multiple technological, discomfort, privacy, safety, and financial fraud concerns. They struggled to define robots as machines, humans, or something else but preferred small-sized, animal-shaped, or young female-gendered human-like robots. Their interconnected perceptions, concerns, and preferences illuminate a resource-poor group’s struggles, imaginations, hopes, uncertainties, and vulnerabilities when a new social and technological actor is embedded in their social worlds, reflecting how people understand social robots in relation to themselves and themselves in relation to social robots. Our study findings contribute to understanding social robots’ subjectivities and ways to design culturally and socially acceptable robots.