BUSINESS TRAINING IMPLEMENTATION OF MANAGEMENT SYSTEMS IN UMKM IN SOUTH MERUYA VILLAGE, WEST JAKARTA

Abstract

Micro Small Medium Enterprises (MSME) are sustainable when each enterprise runs their business consistently by means of management system. The business shall continuously seek for a consistent process in developing products or services, low operating costs, on time product or service delivery, meeting its customer's expectations and avoiding environmental pollution. The MSME owners shall improve their knowledge on applicable models and management standards in order to have robust business structure and framework achieving business sustainability. Implementation of management system improve any business resilience responding to market dynamics due to the MSME process businesses are capable of following their customers' needs and expectations. This is possible from the PDCA cycles enabling MSME to have: planned operation (Plan) leading to quick and accurate application (Do) in which any non- conformances are monitored and immediately corrected or even prevented (Check and Act). This includes a capability to carry out operation changes pursuit for matching market dynamic and unavoidable competitions. In summary, the implementation of management system is beneficial to increase MSME's internal adaptability in providing consistent quality of product or service, lower operating costs, timely delivery as well as flexibility to match external turbulence. MSME sustainability in Indonesia, at the end, increasing national economic robustness.