Abstract
<p>As global spending on healthcare increases and service improvement is not adequately reflecting on resource consumption, many healthcare organizations therefore resolve to improving their services by implementing Business process reengineering (BPR). BPR is a business strategy adopted by so many healthcare organizations in order to efficiently and successfully manage their business using currently available technology. BPR has been a hot topic in Information Systems discipline and extensive research has been carried out in different settings with numerous methodologies and approaches. As a result of ever changing nature of BPR this paper intend to provide additional knowledge exploring the current level of development of BPR in healthcare. To achieve this, a total of 27 articles from Science Direct database, 15 from IEEE explore, 16 from Taylor &amp; Francis, 25 from SpringerLink and 8 from SAGE Hub database covering the period from 2005 to early 2014 were analyzed based on their setting and methodology. And finally the article concludes with suggestions for future research related to BPR in healthcare.</p>
Highlights
The penetration of IT into healthcare organization has been rapidly increasing as a result of current technological advancement
Healthcare institutes has since realised the value of IT and the role it can play in enhancing the total efficiency and quality of service of their business process through Business Process Reengineering (BPR)
We aim to review the series of literatures on BPR which has been published between 200-2014 in order to explore the knowledge on the current development on the area of BPR so as to provide us with future research directions
Summary
The penetration of IT into healthcare organization has been rapidly increasing as a result of current technological advancement. Apart from assisting healthcare organization to effectively and continuously improve on their business process, BPR take care of the monitoring of new technological advancement that can be integrated for efficient business process development (Becker & Janiesch, 2008). As a result of this positive relationship the concept of BPR become more and more popular among healthcare organization. Against this background, we aim to review the series of literatures on BPR which has been published between 200-2014 in order to explore the knowledge on the current development on the area of BPR so as to provide us with future research directions. To the best of our knowledge there was no BPR review in healthcare previously published especially dealing within science direct database which is one of the largest, and widely recognized database in Technology, business and social science
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