Abstract

ABSTRACT Business process recommendation can be used to simplify the working procedures of enterprises, avoid unnecessary expenses, and promote the development of enterprises. In the process of process recommendation, there are a lot of activities that are similar in structure and difficult to choose. Here, a process recommendation method based on cost constraints is proposed to solve the problem of difficult to distinguish similar processes. First, the business process is transformed into a labelled Petri net, and the execution probability of each transition is calculated according to the business process log. Then, the matrix used to represent Petri nets is constructed according to the adjacent relationship between transitions, and the matrix is made into the same dimension, and the similarity between matrices is calculated by biggest–smallest approach degree, and the set of Petri nets with similar structure is established. Finally, a cost constraint-based process recommendation method is proposed to find lower service cost items in similar process sets. In the experimental part, the feasibility of the method is compared and verified.

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