Business Models and People Management in the Indian IT Industry

Abstract

Part I: Human Capital Issues in the Indian IT Industry 1. Profiting from people management practices: An introduction Ashish Malik & Chris Rowley 2. Context and evolution of the Indian IT Industry Ashish Malik & Venkataraman Nilakant 3. Skills, Strategy and People Management in the IT Industry Ashish Malik & Stephen Blumenfeld 4. HRM and Firm Performance: The Case of Indian IT/BPO Industry Vijay Pereira and Pawan Budhwar 5. Orchestrating Human Capital in the Indian IT Service Market: From Entrepreneurial Management to Professional Management Jagdish Sheth and Arun Sharma 6. Innovative HR Practices: Evidence from three IT Software Services Organisations Ashish Malik 7. Innovative People Management Approaches from three Software Research and Product Development Firms Ashish Malik Part II: Reflective Practice: Practitioner Insights 8. Managing People in an IT Software Services Environment N R Srikanth 9. Managing People in an IT Product and Research and Development Environment Amit Verma 10. Process Consulting and Adaptations of Organisation Development in the IT Industry Joseph A George 11. Senior Management Mentoring and Coaching for Exploration and Exploitation J Karthikeyan 12. The World's Largest 'ideaprenurship(TM)' -Putting Employees First so the Customer Never Feels Second! Prithvi Shergill and Kapil Notra 13. Towards an Integrated Model of Human Capital Management in the Indian IT Industry Ashish Malik & Chris Rowley