Business Maturity Models for Small and Medium-Sized Enterprises: A Systematic Literature Review

Abstract

Small and medium-sized enterprises (SMEs) play a key role in national economies around the world but face pressure to sustain their competitiveness in domestic and global markets. SMEs should check their position periodically and figure out what they need to do next. Maturity models are suitable tools for documenting SMEs' current state, for developing the company's future vision and path and for comparing capabilities between companies. This study's aim is to obtain an overview of existing maturity models focused on SMEs by conducting a systematic literature review (SLR) of the publications on business maturity models from the lens of SMEs. As a result of this study, growing trend for business maturity models for SMEs is identified. Many of these models have a digital theme.