Abstract
Purpose – The aim of the presented article is to assess the impact of the capacity to absorb business advice on the improvement of business knowledge, and indirectly, on raising the level of strategic and operational management in micro and small innovative enterprises using business advice services. Research method – A review of the literature on examining the specificity of knowledge and management development in enterprises, the role of business advice and the capacity to absorb knowledge in this process. The second part of the article presents the results of the empirical research carried out using the CATI technique on a sample of 400 micro and small innovative Polish enterprises using business advice services. Results – The use of business advice services and the level of knowledge absorptive capacity increase the level of business knowledge of managers. The capacity to absorb knowledge positively moderates the impact of business advice on the level of business knowledge of managers, and, consequently, on the level of strategic and operational management. Originality /value – The research confirms the influence of the capacity to absorb knowledge on the level of knowledge of managers. Improving the level of knowledge and business management requires the use of business advice as well as the capacity to absorb knowledge.
Highlights
In the literature devoted to management in the sector of micro and small enterprises, the low level of knowledge, including management knowledge, is mentioned as a barrier to running enterprises successfully in an increasingly uncertain environment
Increasing the level of business knowledge is correlated with the improvement of the level of strategic and operational management – the correlation coefficient is high and amounts to: 0.438 and 0.437 respectively, at a level of significance of 0.01, which may mean that the greater the improvement of the level of business knowledge obtained as a result of using business advice, the higher the improvement of the level of strategic management (P2a) and operational management (P2b)
The conducted analysis of the research results confirms the existence of the relationships between the capacity to absorb knowledge, the level of business knowledge of managers and the level of business management
Summary
Purpose – The aim of the presented article is to assess the impact of the capacity to absorb business advice on the improvement of business knowledge, and indirectly, on raising the level of strategic and operational management in micro and small innovative enterprises using business advice services. Results – The use of business advice services and the level of knowledge absorptive capacity increase the level of business knowledge of managers. The capacity to absorb knowledge positively moderates the impact of business advice on the level of business knowledge of managers, and, on the level of strategic and operational management. Improving the level of knowledge and business management requires the use of business advice as well as the capacity to absorb knowledge
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