Abstract

This study aimed to identify the level of services provided by the business incubators and their impact on business success. The sample for the field study consisted of 30 businesses that benefited from business incubator services at Jordan Enterprise Development Corporation (JEDICO). Various techniques, such as descriptive and analytical methods, were utilized in the study to test the hypotheses. The results demonstrated that beneficiaries perceived business incubators’ support practices as high level and that there was a statistically significant impact of business incubators on business success where the networking support services dimension had the highest influence on business success, followed by infrastructure support services. As a result of the findings, the study has provided a set of recommendations.

Highlights

  • Interests in entrepreneurial and small businesses have been increasing day after day

  • The above results indicated that the respondents perceived the JEDICO business incubator components are available at a high level at JEDICO business incubators

  • The majority of respondents agreed that the business incubators provide business support service infrastructures and networking support services at a high level

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Summary

Introduction

Interests in entrepreneurial and small businesses have been increasing day after day. Small, and medium-sized enterprises are still considered the most prevalent active economic force globally and in the Arab world. In Jordan, the economy relies significantly on small and medium-sized companies to bolster its economy. MSEs constitute 98% of all enterprises in the country, two-thirds of which have less than 19 employees and employ over 60% of the Jordanian workforce (JEDICO website). The concept and practice of business incubation (BI) were established in the advanced countries some 50 years ago. In Jordan, the emergence of business incubators has recently unfolded. Following the example of developed countries, many universities and industrial cities in Jordan developed several incubators looking to encourage entrepreneurship and innovation in Jordanian society

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