Abstract
This article studies the process of business services provision by business incubators. It considers this provision as an innovative and dynamic process, carried out in an open innovation context, where many elements from the entrepreneurship ecosystem (EE) interact. Thus, the article creates new knowledge because conceptually, it defines and relates all the key elements that are the source of innovation and value added: business services themselves, the EE, the context of open innovation and the features of that interaction. This conceptualization is tested empirically in two different scopes, a broad one with 255 business incubators around the world, and a Spanish case with two university incubators with some references to a foreign two-country study. Results detect some patterns of service provision according to ownership, size and partnership of the business incubators and show the efficacy of the cooperation of the private and public sectors and the universities.
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