Business ethics: a case study approach

Abstract

Preface. Acknowledgments. CHAPTER 1 Introduction. Themes. Case Study: A CFO's Dilemma. CHAPTER 2 Why Are Ethics Critical? What Is the Objective? The Research. Stakeholder Approach. All Animals Are Equal, but ... A Two-Way Street. Uncle Sam. Toward a Workable Model. CHAPTER 3 Why Ethics Is Not Just about Corporations. Case Study: The Duke University Lacrosse Scandal. 20/20 Hindsight. The Burden of Expectations. Case Study: The United Way. A Broad Impact. CHAPTER 4 A Historical Review. The Ancient World. Greek Citizens' Code. Military Codes. Cardinal Virtues and Vices. Business Ethics in Times Past. Timbuktu. Case Study: Saint Thomas Aquinas. Case Study: Arthur Andersen. The Nature of Man. CHAPTER 5 Why Do People Behave Badly? Moral Development. Fraud Triangle. Propensity. Hierarchy of Needs. Case Study: Walt Pavlo. There but for the Grace of God. Broken Windows. Rending Moral Fabric. CHAPTER 6 Work Environment and Group Dynamics. Social Animals. Relative Ethics. Social Control Theory. Case Study: The Stanford Prison Experiment. Elements of Social Bonding. Case Study: The Milgram Experiment. Power, Authority, and Proximity. Positive Peer Pressure. CHAPTER 7 Leadership. Tone at the Top. Authenticity. Case Study: Vaclav Havel. Outside Perspectives. Case Study: The Smithsonian Institution. Leadership Bonding. CHAPTER 8 The Common Element-Trust. Prisoners' Dilemma. Trust. The Cost of Trust. Case Study: The Tylenol Poisonings. A Well of Goodwill. Case Study: Firestone-Ford Tire Recalls. Two Approaches. CHAPTER 9 Building an Army of Davids. Herding Cats. 1 Samuel 17. Breaking the Chains. Basic Principles. Evangelize. Case Study: Jordan's Furniture. Back to Maslow. Moral Hazard. Causes and Culture. CHAPTER 10 The Positive Power of Peer Pressure. The Gentleman at Dinner. Belief. I Fly SWA. Attachment. Commitment. Involvement. In the Trenches. Why Are We Doing This? The Whole Picture. CHAPTER 11 How to Develop Leadership. Fore! Case Study: Whirlpool and Leadership Development. Investing in the Future. Emerging Leaders. A Bias. CHAPTER 12 The Logic of William of Ockham. Law of Parsimony. Is It the Means or the Ends? The Whole View. All Organizations Are Businesses. Case Study: University versus Nation. All about Me. Case Study: Charles Ponzi and His Scheme. Enjoying the Kool-Aid. CEO and Trust. Feeding the Wolf. Index.