Business diagnostic technology for sharing value and social innovation in one-person companies

Abstract

One-person companies largely support the economies of developing countries such as Colombia. Their commercial effectiveness need of creating strategies in Social Innovation. Our purpose in this paper is to propose a technological tool for characterizing companies either one-person, individual or family business. Our goal is to formulate a social shared value model for Colombian neighborhoods that it would search the sustainability for one-person companies. In the first part, we did a literature review about Social Innovation and the questionnaires in the state of the art to diagnosis. After that, we show the software architecture design and we validate it using the quality metrics. The technological tool could be used, by owners of restaurants, supermarkets, shops and drugstores in a neighborhood by means of diagnostic questionnaires. Our Business Diagnostic Tool will be identifying the main aspects, activities and processes that would be able to secure value add into one-person's companies chain value that allow its sustainability in the time. Percentage results of the metrics evaluated from the attributes of interoperability, traceability and install ability showed a percentage over the average in the number of interface data that has been applied according to the specifications and the number of data exchanged between different components.