Abstract
This study seeks to investigate the business advisory awareness among some micro-sized SMEs in Kelantan, Malaysia, focusing on the advisory services supplied by various government agencies. Micro-sized SMEs were the centre of the study because they represent a large number of SMEs in the country. Notwithstanding with the various advisory services provided by the government agencies in the state, result of the study showed the majority of respondents was not fully aware of and assured on the existence of business advisory services. Furthermore, the results of the study indicated no significant relationship between all the demographic factors of businesses and the level of awareness of business advisory among micro-sized SMEs. The key findings of the study are instructive. Actions should be taken by the government and its relevant agencies to enhance the level of awareness and knowledge of the importance of advisory among micro-sized SMEs. It seemed that the information pertaining to the business advisory services are not well disseminated to the targeted group. This failure distorts the government plan to efficiently support SMEs, thus leading to waste of scarce resources. Suggestions were also made to significantly address these issues.
Highlights
Background of the studyIn a competitive business environment, enterprises that utilise business advisory services effectively, experienced a higher growth compares to others who did not (Berry and Sweating, 2006; Butker and Durkin, 1998)
There are number of questions related to utilisation of business advisory services in the country: Do micro-sized Small Medium Enterprises (SMEs) effectively utilised the advisory services provided by relevant government agencies? Are they aware of the existence of the business advisory services offered by the government support agencies? In order to answer these questions, the present study looks at the level of awareness on the existence of business advisory services supplied by the government agencies among micro-sized SMEs, focusing on entrepreneurs under the supervision of one of the micro credit agency
The results indicate that majority of respondents operating simple small scale business having low entry barrier. This is in line with the selection of respondents who fall under micro-sized SMEs
Summary
Background of the studyIn a competitive business environment, enterprises that utilise business advisory services effectively, experienced a higher growth compares to others who did not (Berry and Sweating, 2006; Butker and Durkin, 1998). Considering the significant roles of Small Medium Enterprises (SMEs) to the economic growth, the government has provided numerous business advisory services through various agencies to support the SMEs’ activities. In order to answer these questions, the present study looks at the level of awareness on the existence of business advisory services supplied by the government agencies among micro-sized SMEs, focusing on entrepreneurs under the supervision of one of the micro credit agency. There are number of questions related to utilisation of business advisory services in the country: Do micro-sized SMEs effectively utilised the advisory services provided by relevant government agencies?
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